Billing & Pricing
Simple, transparent pricing to scale with your needs.
Pricing Plans
We offer a range of plans to fit your needs, from individual developers to large enterprises. Choose the billing cycle that works best for you. All plans, including annual subscriptions, receive credit allowances on a monthly basis.
Standard
For personal use and exploration.
Around 1,500 basic, 500 standard, or 150 premium messages
- Create Unlimited Personal Agents
- Access to all LLM Models
Premium
For power users with advanced needs.
Around 3,000 basic, 1,000 standard, or 300 premium messages
- Everything in Standard, plus...
- Web Search & Browse Capabilities
How Credits Work
Our platform operates on a credit-based system to give you maximum flexibility. You use credits for various actions, from messaging agents to ingesting knowledge. Each plan includes a monthly credit allowance, and you can purchase additional credits at any time.
Context Budget Credits
For each agent, you can set a context budget, which acts as a spending cap for each message. This budget determines:
- Context Window Size: Higher budgets allow more conversation history, knowledge base content, and web results.
- Maximum Message Cost: The context budget is your total budget for all LLM-related costs for a single message, including processing input (like history and knowledge) and generating output (reasoning and the final response). It acts as a maximum cost cap, preventing unexpected charges.
- Intelligent Allocation: Our system automatically distributes your budget across message history, URLs, and knowledge base content based on priority.
Each model tier has a minimum required context budget that an agent owner must set. For example, agents using Standard models must have a budget of at least 12 credits, while Premium models require at least 40 credits. Agent owners can set a budget higher than the minimum to allow for more complex interactions.
Intelligent Context Allocation
Our system intelligently manages your context budget by prioritizing the most relevant information for your query. It balances conversation history, knowledge base content, and web results to provide the best possible answer while staying within your set budget.
Note: This allocation strategy is continuously optimized based on performance and usage patterns to improve results.
Knowledge Ingestion
Credits are used when you add documents to an agent's knowledge base. The cost is calculated per page, making it simple to estimate ingestion costs.
- Page Ingestion 3 credits / page
Example: Uploading a 25-page PDF to an agent's knowledge base costs 75 credits.
Messaging & Agent Usage
Message costs are based on the amount of credits consumed, with a minimum cost per message depending on the model tier.1
- Basic Models 1-4+ credits / message
- Standard Models2 1-12+ credits / message
- Premium Models2,4 1-40+ credits / message
Example: A conversation involving 5 messages with a premium model agent would typically cost between 5 and 200 credits, depending on the model used.
Tools3,4
When agents use tools like Web Search or Browsing, credits are consumed for each action performed.
- Web Search 2 credits / search
- URL Page Visit 4 credits / page
Example: An agent performs a web search (2 credits), visits 2 pages (8 credits), and responds using a standard model (12 credits). The content from those pages is then included in the context budget, for a total of 22 credits.
1 The actual cost of a message depends on usage, but will not exceed the context budget set by the agent owner.
2 The format 'A-B+' means the minimum cost per message is 'A' credits, and the tier's minimum required context budget is 'B' credits. The '+' indicates the agent owner can set a higher budget.
3 Can be used during messaging and knowledge ingestion.
4 Access to premium models and tools depends on agent settings.
Model Tiers
We categorize our AI models into tiers to provide a clear understanding of their capabilities and associated cost per use.
- Basic Models (e.g., Gemini 2.5 Flash-Lite, GPT-5 Nano)
Highly efficient for straightforward tasks.
- Standard Models (e.g., Claude 3.5 Haiku, Grok 3 Mini)
Strong balance of performance and cost.
- Premium Models (e.g., Gemini 2.5 Pro, GPT-5)
State-of-the-art intelligence for complex tasks.
Credit Management
We provide a flexible and transparent system for managing your credits, ensuring you have control over your usage and spending.
Credit Pooling
On Business and Education team plans, credits are pooled and shared across all team members. This allows for flexibility in usage, as more active members can draw from the central pool.
Example: A team of 5 on Team Standard shares 30,000 credits/month. Admins can set individual spending limits.
Additional Credits
You can purchase additional credits anytime from your account dashboard or set an automatic credit purchase budget to ensure uninterrupted service. Additional credits are valid for 3 months.
Credit Usage Priority
To ensure you get the most value, our system automatically uses the credits that are closest to their expiration date first. This applies to both your monthly plan credits and any additional credits.
Example: If you have credits expiring Oct 1st and Dec 15th, the system uses the Oct 1st credits first.
Additional Credit Pricing
Run out of credits? You can purchase additional credits at any time. All additional credits are valid for 3 months from the date of purchase.
$5
2,000 Credits
$10
4,200 Credits
$20
8,800 Credits
$50
23,000 Credits
$100
48,000 Credits
Please note: Self-serve accounts are limited to a maximum of two additional credit purchases per month. If you need more, please contact sales.
Fair Billing Policy
Most enterprise software pricing is designed to charge you per user regardless of how many people on your team are actively using it. At Alkimi, we believe you should only be billed for what you use on our Team plans.
Prepay with Credit Back
We bill for all seats upfront. At the end of the cycle, we calculate how many seats you actually needed and credit back the difference.
Billable Seats Calculation
1. Active Members
Anyone who used at least 1 credit during the billing period.
2. Volume Usage
Total credits used across the team ÷ Credits included per seat.
How the Fair Billing Policy Works
On our monthly Team plans, we monitor member activity. If a member uses zero credits during an entire billing period, we consider them inactive. On your next bill, we'll automatically add a credit to your account for the amount you paid for that member.
Team Plans
For our Team plans (Business and Education), our Fair Billing Policy applies on monthly subscriptions.
- At the start of each billing period, you are billed for every member.
- If a member was inactive for the entire previous period, we automatically add a credit to your account for that member's cost.
- A minimum of one license is charged per organization.
Education Plans
Our Student and Educator plans offer extra flexibility.
- Unused monthly credits roll over for up to 3 months.
- Simple prepaid billing (monthly, term, or annual).
Example: A Team Member Becomes Inactive
Our Fair Billing Policy automatically credits you for inactive members on a monthly basis. Let's look at a detailed example for a team of 5 members on the Team Pro plan ($20/user/month), where the normal bill is $100.
-
Standard Renewal
The team renews for 5 members for the upcoming month of February.
Charge for 5 members: $100.00
Total Bill: $100.00
-
Member Inactivity
During February, one team member (Alex) does not use any credits. The other 4 members are active.
-
Credit Applied
You are billed for 5 members again for March. However, because Alex was inactive in February, a credit for that seat is automatically applied.
Charge for 5 members: $100.00
Credit for inactive seat (Feb): -$20.00
Total Bill: $80.00
Example: Student & Educator Credit Rollover
Student and Educator plans are prepaid, but your unused credits roll over for up to 4 months. Here is how it works:
-
Subscription Starts
You subscribe to the Student plan ($5/mo). You receive 3,000 credits.
Total Credits: 3,000 -
Inactive Month & Rollover
You only used 500 credits in the first month. The remaining 2,500 credits roll over. You renew for another month and get 3,000 new credits.
Rollover (Sep): 2,500New (Oct): 3,000Total Available: 5,500 -
Smart Usage
You have a heavy workload and use 4,000 credits. Our system automatically uses your oldest (Rollover) credits first to save your new ones.
Rollover Used: 2,500 of 2,500New Credits Used: 1,500 of 3,000Remaining: 1,500
Frequently Asked Questions
Can I try before I buy?
Yes, you can get started without a credit card. Your account begins on a trial that includes 800 credits for you to explore the platform's features. These trial credits expire after 7 days or if you upgrade to a paid plan.
What is a context budget and how does it work?
The context budget is a per-agent setting that controls the maximum credits that can be used for each message, covering both input (conversation history, knowledge base content, and web results) and output (the agent's reasoning and response). Higher budgets allow for more comprehensive context and longer responses but cost more per message. You can adjust this setting for each agent based on your needs.
Why do model tiers have a minimum context budget?
Each model tier has a minimum required context budget (e.g., 12 credits for Standard, 40 for Premium) to ensure a baseline level of agent functionality. Agent owners must set a context budget for their agents that meets this minimum. The actual cost of a message depends on usage (starting from 1 credit) and will not exceed the budget set by the agent owner. This gives you control over the maximum cost per message.
What exactly counts as 'active' for the Fair Billing Policy?
A member is considered "active" if they use at least one credit during the billing period. However, because credits are pooled on Team plans, we also look at your total organization usage. If one member is inactive but another uses heavily from the pool, that license is still considered "utilized" by the team. We only credit back seats that were truly not needed by either activity or volume.
If a team member is inactive, do I get a cash refund?
Our Fair Billing Policy provides account credits, not cash refunds. If a member on a monthly Team plan is inactive for a full billing period, we automatically add a credit to your account for the amount you paid for that member. This credit will be applied to your next invoice.
Is there a minimum monthly charge for team plans?
Yes, all team plans (Business and Education) have a minimum charge equivalent to one user license per month. This ensures that the workspace remains active. For example, even if all members are inactive, you will still be billed for one member.
How are credits used when I have both monthly and additional credits?
Our system is designed to give you the most value. It will always use the credits that are set to expire soonest first. This applies to all credit types, including your monthly plan credits, any rolled-over credits (on Education plans), and any additional credits you have purchased.
What happens to rolled-over credits if I switch from a monthly to an annual Education plan?
When you switch from a monthly to an annual Student or Educator plan, your billing cycle is updated to renew annually. Any existing rolled-over credits from your previous monthly cycles will still be available for use, but they will retain their original 3-month expiration dates. Our system will always prioritize using the credits that are set to expire soonest.
What happens if I go over my plan's limits?
If you use all the credits included in your plan, you can purchase additional credits at any time to continue using our services without interruption. You can also set an automatic credit purchase budget from your account dashboard.
Can I change my plan?
Yes, you can upgrade or downgrade your plan at any time from your billing settings. Upgrades take effect immediately, while downgrades are scheduled for the end of your current billing cycle.
How do annual plans work?
When you subscribe to an annual plan, you are billed for the entire year upfront at a discounted rate. Your credit allowance is still provided on a monthly basis, not all at once for the year. The primary benefits are the cost savings and the convenience of a single yearly payment. The Fair Billing Policy for inactive members does not apply to annual plans.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. Secure payment processing is handled by Stripe. For Enterprise plans, we also support invoicing and bank transfers.
How do I cancel my subscription?
You can cancel your subscription at any time from your billing settings. Your plan will remain active until the end of the current billing period, and you will not be charged again.
Can I get a refund?
We generally do not offer refunds. However, if you believe you were incorrectly charged for a license that was not used, please contact our support team to review your case. Please note that refunds are not guaranteed.